Terms And Conditions
Goods & Services
Prices and availability of goods and services are subject to change and all prices include VAT.ᅠWhilst we try and ensure that all prices on www.youthgonewilduk.com are accurate sometimes errors do occur. If we discover an error we will inform you as soon as possible. We'll give you the option of reconfirming your order at the correct price or cancelling your order if you do not wish to pay the difference. If you choose to cancel your order, and you have already paid for the goods or services, you will receive a full refund.
Please note that due to us being an online store, we can not guarantee that we will be able to make any amendments to the order once it has been placed. If the wrong item has been ordered and delivered, you will need to return the items to us at your cost for an exchange or refund.
Delivery
The driver may make a second attempt on the next business day and a third attempt on the following business day, if necessary. Where available, your shipment may be taken to your nearest UPS Access Point location™ for collection. Refer to the information on the UPS InfoNotice® left by your driver.In the unlikely event that an item is missing from an order or you have not received your order, we require contact within 14 days (UK Mainland) or 28 days (International) from when the order was placed.
Please do not refuse a delivery from the courier company.
Returns
We offer a 30-day returns period for unused goods starting from the day after delivery. In order for returns and exchanges to be accepted, the ordered items need to show no signs of having been used or worn. Items that are returned showing signs of use will be sent back to you without refund or exchange, unless they are proven to be faulty from the point of sale. The customer will be responsible for any return costs, however we do not impose a re-stocking charge.
If we have missed something or sent the wrong product, a claim must be made within 7 days of delivery. When a claim has been made, our team will keep you up to date with the progress of your full and correct order. If the incorrect goods have been sent, we will require the return of the incorrect goods before dispatching the correct item(s).
Warranties
We offer a 30 day warranty for most goods starting the day after delivery; so if you encounter any issue with your goods that you believe to be a manufacturing fault, please feel free to contact us. Please note that our warranty won't cover scooters subjected to extreme use.
If the goods supplied are proven to be faulty, we will do our best to replace the goods with the same or a similar item, fit for purpose. If for any reason we are unable to obtain the item(s) needed, a refund to the full amount of the product will be issued.
www.youthgonewilduk.com cannot replace or warranty any scooters used in extreme sports or at a skate park due to the nature of use they are put through.
Refunds
If you have requested a refund and it's been confirmed by one of our team as issued, please be aware that refunds can take up to 3 working days to appear in your account. If you've not received the funds after this time, please feel free to contact us and we'll be happy to look into it for you.
International Orders
In some rare cases, international customers may have customs duty to pay on delivery. We try to avoid this where we can for customers, however the customer is liable for paying any customs tariffs in place for their country. Should the customer refuse to pay this, they will be liable for the postage costs spent to send the goods out and to get it returned.
Our Liability
Whilst we endeavor to ensure that all of the information displayed on the www.youthgonewilduk.com site is correct, we will not be liable for any damages or injuries arising from the use of/ inability to use/ or any action or decision made as a result of using the www.youthgonewilduk.com site and information contained here.
Cookies
To make this site function properly, we sometimes place small data files on your computer; these are known as cookies. Most big websites or internet service providers do this too, it helps the site remember your settings and preferences regarding how you want to view the site on your computer. This means that you don't have to keep re-entering your preferences whenever you come back to us.
Any page that has a Youtube video embedded will employ 3rd party cookies from Youtube for the purpose of accurately tracking the number of views a video has.
We employ 3rd party cookies from google to track general user behavior which allows us to improve your user experience. No personal or identifiable information is collected.
How Can You Control Cookies?
You can control and/or delete cookies as you wish. For details, see AboutCookies.org.
You can delete all the cookies already on your computer and you can set most browsers to block them being placed. However, if you do this you may have to manually adjust some preferences every time you visit the site.
www.youthgonewilduk.com does not use cookies for any other purpose than those presented here and does not use them to collect any personal data for any other purpose.
Legal Disclaimer for the use of this Website
The information contained on this site is for general guidance on matters of interest only. "Information" includes without limitation any expression of opinion, projection, estimate or forecast. The information on this site is provided on the basis that www.youthgonewilduk.com are not here in providing professional advice or services and your access to this site (other than to read this disclaimer) is permitted on the basis that you agree to this.
It is your responsibility to evaluate the accuracy, completeness or usefulness of any information available on or from this site, and to seek professional advice where appropriate. While we have made reasonable attempts to ensure that the information contained in this site has been obtained from reliable sources, www.youthgonewilduk.com is not responsible for any errors or omissions. Except to the extent that any applicable law makes the following provisions void or unenforceable, all information in this site is provided 'as is', with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of such information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchant ability and fitness for a particular purpose.
In no event will www.youthgonewilduk.com be liable to you or anyone else for any decision made or action taken in reliance on the information in this site or for any direct or indirect, special or other damages, even if the possibility of such damages has been specifically advised or ought to have been anticipated. Certain links in this site connect to other Web Sites maintained by third parties over whom www.youthgonewilduk.com have no control. Any opinions, advice, statements, services, offers, or other information and content expressed or made available by third parties are those of the respective authors, publishers or distributors and not of www.youthgonewilduk.com
All trademarks appearing on this site are the property of their respective owners. Except where copyright is otherwise acknowledged, all information on this site is www.youthgonewilduk.com. All rights reserved. EO&E.
For any questions, requests of permission to use material contained on this website contact: sales_ygw@outlook.com
Legal Disclaimer for all Products Sold via www.youthgonewilduk.com
We sell sports products here at www.youthgonewilduk.com and there is a risk involved in using the products sold, as with any sports site/gear. It is strongly recommended that proper protective gear be worn at all times when using the products sold on this site. All persons who user products sold by www.youthgonewilduk.com do so at their own risk and accept full liability of any consequences.
www.youthgonewilduk.com and their owners/officers/directors/employees or representatives will not be held liable for any injury, accident, death, property damage or incidental and consequential damages arising out of the use of products sold. You also agree to assume and accept all risks of serious bodily injury arising from the use of any products sold.
Customers are responsible for checking and maintaining the safety of products before use.
We reserve the right to cancel any order up to the point of delivery.
Our Contact Details
To contact via email: sales_ygw@outlook.com
To contact by phone: 01256 819503